Break Fix Technician

Paycom - ATS; Cranberry Township (Butler County); On-site; USD 42,000 - 64,000; Full time

Job summary

Vast Enterprises Inc in Cranberry Township, PA is seeking a skilled hardware technician to diagnose and repair HP desktops, laptops, printers, and servers. This full-time role requires hands-on problem solving and strong customer service.

You will document repairs, support end users, and work independently to manage multiple tasks in a fast-paced IT environment. A CompTIA A+ certification and HP hardware knowledge are preferred.

Qualifications

• CompTIA A+ Certification required.
• Proven experience as hardware technician, preferably with HP products.
• Strong troubleshooting and diagnostic skills.

Responsibilities

• Diagnose and troubleshoot hardware issues on HP products, including desktops, laptops, printers, and servers.
• Perform break/fix repairs, including component replacements and hardware upgrades.
• Conduct routine maintenance and performance optimization on HP hardware.
• Document all repairs, maintenance, and troubleshooting activities in a clear and concise manner.
• Provide technical support and guidance to end-users and clients.

Skills

A+ Certification

Hardware technician

HP hardware

Troubleshooting

Multitasking

Customer service

Education

High School Diploma or Equivalent

Job description

Job Details: Job Location: Vast Enterprises Inc - Cranberry Township, PA 16066, Position Type: Full Time, Education Level: High School Diploma or Equivalent, Travel Percentage: None, Job Shift: Day, Job Category: Information Technology

Key Responsibilities:

• Diagnose and troubleshoot hardware issues on HP products, including desktops, laptops, printers, and servers.
• Perform break/fix repairs, including component replacements and hardware upgrades.
• Conduct routine maintenance and performance optimization on HP hardware.
• Document all repairs, maintenance, and troubleshooting activities in a clear and concise manner.
• Provide technical support and guidance to end-users and clients.

Qualifications: Qualifications:

• CompTIA A+ Certification Required
• Proven experience as a hardware technician, preferably with HP products.
• Strong knowledge of HP hardware, including desktops, laptops, printers, and servers.
• Excellent troubleshooting and diagnostic skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong communication and customer service skills