Brand Stylist & Customer Experience Expert

Tapestry; Fort Worth (TX); Hybrid; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Stylist to assist customers in choosing products that match their personal style and wardrobe. You will help clients create complete looks, refine styling, and guide them through a seamless checkout.

Responsibilities include greeting guests, listening to needs, and suggesting add-ons while showcasing brand attributes across categories. This role emphasizes strong product knowledge and a customer-centric approach.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Skills

Selling skills

Interpersonal communication

Retail experience

Multitasking

Team collaboration

Social media awareness

Job description

Kate Spade New York is seeking a Stylist to assist customers in choosing products that match their personal style and wardrobe. You will help clients create complete looks, refine styling, and guide them through a seamless checkout.

Responsibilities include greeting guests, listening to needs, and suggesting add-ons while showcasing brand attributes across categories. This role emphasizes strong product knowledge and a customer-centric approach.