Brand Studio Operations Architect

Stripe; Seattle (WA); On-site; USD 222,000 - 334,000; Full time

Benefits offered by this job

Equity

Company bonus or incentive program

401(k)

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Head of Brand Operations to design and scale the Brand Studio ecosystem. You’ll align creative strategy with business needs, build and own the annual roadmap, and lead a team of producers to ensure work is clarified, resourced, and delivered with quality.

You’ll partner with Marketing, Product, and Finance to maintain clarity and efficiency across initiatives. You will shape the operating model and governance, balancing ambition with feasibility, and drive adoption of

Qualifications

• 12+ years of experience in brand operations, creative operations, or creative program management.
• 5+ years managing a team of producers, program managers, or operations professionals.
• Experience engaging cross-functional partners before briefs are written.
• Experience building and owning an annual creative roadmap with capacity planning.
• Experience building operational infrastructure that scales and budgeting with Finance.
• Strong stakeholder management and executive communication skills.
• People management instincts that emphasize delegation and growth.
• Experience incorporating AI into team workflows and driving adoption.

Responsibilities

• Architect the Brand Studio ecosystem with cross-functional partners before briefs exist.
• Build and maintain the Brand Studio roadmap with prioritization and capacity planning.
• Set conditions for great work by ensuring clear problem framing and alignment.
• Own and evolve the operational infrastructure, including intake processes and rhythms.
• Make Brand Studio work visible with roadmap access and project status transparency.
• Run the business of Brand Studio, including budgeting and external partnerships.
• Lead, develop, and set cultural tone, providing feedback and ownership.
• Monitor early signals to shape ambiguous ideas into clear outcomes.
• Represent Brand Studio at leadership level and justify investments.

Skills

Brand operations

Creative operations

Program management

Team management

Stakeholder management

Executive communication

AI in workflows

Budget management

Cross-functional collaboration

Job description

Stripe is seeking a Head of Brand Operations to design and scale the Brand Studio ecosystem. You’ll align creative strategy with business needs, build and own the annual roadmap, and lead a team of producers to ensure work is clarified, resourced, and delivered with quality.

You’ll partner with Marketing, Product, and Finance to maintain clarity and efficiency across initiatives. You will shape the operating model and governance, balancing ambition with feasibility, and drive adoption of