Brand Studio Operations Leader — Systems & Strategy

Stripe; New York (NY); On-site; USD 222,000 - 334,000; Full time

Benefits offered by this job

Equity

Bonus/commission

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Head of Brand Operations to architect the Brand Studio ecosystem, aligning briefs with strategic priorities and driving scalable processes across the function.

You will build the annual creative roadmap, manage budgets, and lead a team of producers and program managers. The role emphasizes AI-driven workflows and cross-functional collaboration to ensure delivery of high-impact work at scale.

Qualifications

• 12+ years of experience in brand operations, creative operations, or creative program management.
• 5+ years managing a team of producers, program managers, or operations professionals.
• Experience engaging cross-functional partners before briefs are written.
• Experience building an annual creative roadmap with capacity planning.
• Experience building scalable operational infrastructure.
• Experience managing significant budgets with Finance collaboration.
• Strong stakeholder management and executive communication.
• People management instincts and delegation skills.
• Experience incorporating AI into team workflows.

Responsibilities

• Architect the Brand Studio ecosystem and engage cross-functional partners before briefs exist.
• Build and maintain the Brand Studio roadmap with priorities and capacity.
• Set conditions for great work by ensuring clear problem framing and stakeholder alignment.
• Own and evolve operational infrastructure and intake processes.
• Make Brand Studio work visible with transparent roadmaps and status.
• Run the business of Brand Studio: budget, partnerships, and procurement.
• Lead, develop, and set cultural tone; delegate and provide direct feedback.
• Monitor signals to shape ambiguous ideas into clear outcomes.
• Represent Brand Studio at leadership, advocating for investment and alignment.

Skills

Brand operations

Creative operations

Program management

Team management

Cross-functional collaboration

Executive communication

Budget management

AI in workflows

Job description

Stripe is seeking a Head of Brand Operations to architect the Brand Studio ecosystem, aligning briefs with strategic priorities and driving scalable processes across the function.

You will build the annual creative roadmap, manage budgets, and lead a team of producers and program managers. The role emphasizes AI-driven workflows and cross-functional collaboration to ensure delivery of high-impact work at scale.