Brand Store Leader & Visual Merchandising Coach

Victoria's Secret; Bethesda (MD); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Victoria's Secret is seeking a Manager to lead within higher complexity stores, delivering outstanding customer and associate experiences and driving brand top-line sales. This role provides direction and coaching to Brand Supervisors and reports to the Store Manager or Assistant Store Manager.

The Manager focuses on visual execution, product storytelling, and category performance, while leading talent lifecycle decisions and ensuring adherence to brand guidelines in collaboration with the

Qualifications

• Values-based leadership delivering exceptional customer and associate experiences.
• Experience directing Brand Supervisors in higher complexity stores.
• Talent lifecycle including interviewing and hiring decisions and performance management.

Responsibilities

• Drive the overall customer and brand experience within the Victoria’s Secret business.
• Ensure product presentation and selling behaviors reflect Brand guidance and objectives.
• Own visual execution, product storytelling, and selling behaviors.
• Leverage category-level performance insights using company tools and reports.
• Manage sales floor and fitting room standards where applicable.
• Lead talent lifecycle, including interviewing, hiring decisions and performance management, with Store Manager.
• Direct reports including Victoria’s Secret Supervisors and/or Selling Associates.
• In higher volume or more complex environments, lead performance and direction of the business.
• Demonstrate leadership behaviors, policy adherence, and collaboration with Sales Leadership Teams.

Skills

Leadership

Coaching

Hiring

Performance management

Visual merchandising

Product storytelling

Team selling

Labor management

Job description

Victoria's Secret is seeking a Manager to lead within higher complexity stores, delivering outstanding customer and associate experiences and driving brand top-line sales. This role provides direction and coaching to Brand Supervisors and reports to the Store Manager or Assistant Store Manager.

The Manager focuses on visual execution, product storytelling, and category performance, while leading talent lifecycle decisions and ensuring adherence to brand guidelines in collaboration with the