Brand Experience & Store Leadership Manager

Victoria's Secret; Eau Claire (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Victoria’s Secret is seeking a Store Manager who leads with a values-based approach to deliver exceptional customer and associate experiences while driving brand top-line sales. In higher complexity stores, this role guides Brand Supervisors with direction, prioritization, and coaching to ensure consistent execution.

Reports to Store Manager or Assistant Store Manager, as assigned. The Manager drives the overall customer and brand experience, ensuring visual presentation, selling behaviors, and

Qualifications

• Leadership experience overseeing store teams and driving top-line results.
• Coaching and developing associates to improve performance and customer service.
• Strong focus on brand standards, visual merchandising, and consistent execution.

Responsibilities

• Lead store operations and brand experience to drive sales and customer satisfaction.
• Provide direction and coaching to Supervisors and selling associates.
• Oversee labor planning, scheduling, and daily workforce management.

Skills

Leadership

Coaching

Customer experience

Visual merchandising

Talent management

Brand storytelling

Team collaboration

Job description

Victoria’s Secret is seeking a Store Manager who leads with a values-based approach to deliver exceptional customer and associate experiences while driving brand top-line sales. In higher complexity stores, this role guides Brand Supervisors with direction, prioritization, and coaching to ensure consistent execution.

Reports to Store Manager or Assistant Store Manager, as assigned. The Manager drives the overall customer and brand experience, ensuring visual presentation, selling behaviors, and