Brand Retail Supervisor - Lead, Train & Merchandise

Lego Group; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace wellbeing resources

Colleague discount

Bonus scheme

Job summary

The LEGO Group Brand Retail is seeking a Supervisor for the Ross Park Mall location in Pittsburgh. You will lead a high-performing team, ensure exceptional customer service, and maintain brand standards in visual merchandising and store operations.

The role supports training, scheduling, stock management, and loss prevention, with an emphasis on leadership and brand values in a dynamic retail setting. Hybrid work policies apply to flexible teams.

Qualifications

• Leadership/management experience in a specialty retail store.
• Delivery of employee training.
• Cash handling and inventory/sales auditing.
• Point of sale automated systems experience.
• Merchandise maintenance and visual merchandising.
• Physical ability to perform store duties.

Responsibilities

• Assist ASM/SM in scheduling, attendance, and holidays.
• Supervise Sales Associates during shifts and resolve issues.
• Process store and office supply orders within budget.
• Ensure money handling procedures are followed.
• Maintain organized stockroom and merchandised products.
• Support merchandising standards following LEGO guidelines.

Skills

Leadership experience

Employee training

Cash handling

Inventory auditing

POS systems

Visual merchandising

Team motivation

Education

HS Diploma or GED

Tools

POS systems

Job description

The LEGO Group Brand Retail is seeking a Supervisor for the Ross Park Mall location in Pittsburgh. You will lead a high-performing team, ensure exceptional customer service, and maintain brand standards in visual merchandising and store operations.

The role supports training, scheduling, stock management, and loss prevention, with an emphasis on leadership and brand values in a dynamic retail setting. Hybrid work policies apply to flexible teams.