Brand Representative - Washington Square, Abercrombie & Fitch

Abercrombie & Fitch Co.; Tigard (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Tigard, Oregon, to create engaging customer experiences. The role focuses on providing attentive service, maintaining a well-organized store environment, and supporting cash wrap operations. Candidates should enjoy connecting with customers and assisting them in finding their needs. This position is ideal for individuals who thrive in a dynamic retail environment aiming for high levels of customer satisfaction.

Qualifications

• Enjoy connecting with customers and providing a warm, welcoming service.
• Ability to assist customers in finding what they need.
• Maintain a well-presented store environment.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain a clean sales environment.
• Process purchases, returns, and exchanges accurately and efficiently.
• Support online orders and fulfill in-store pick-up.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.