Brand Representative - Bellevue Square, Abercrombie & Fitch

Abercrombie & Fitch Co.; Bellevue (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Bellevue, Washington, who will engage customers and provide a welcoming store experience. Key responsibilities include delivering exceptional customer service, maintaining a clean and organized sales environment, and efficiently processing transactions. Ideal candidates enjoy connecting with customers and ensuring product presentation meets company standards. This role is crucial in creating a comfortable shopping experience for all visitors.

Qualifications

• Enjoy connecting with customers and maintaining a well-presented store environment.
• Ability to provide warm, welcoming, and attentive service.
• Familiarity with cash wrap operations and efficient processing of purchases.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges at the cash wrap.
• Support omni-channel experience for online orders.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.