Brand Representative - Visalia Mall, Hollister

Abercrombie & Fitch Co.; Visalia (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for Brand Representatives in Visalia, California. You will create a welcoming environment by engaging with customers, assisting them in finding products, and maintaining the sales floor. Responsibilities include providing warm service, supporting replenishment and organizational standards, processing transactions accurately, and fulfilling online orders. If you thrive in a customer-centric role, we would love to hear from you!

Qualifications

• Ability to provide warm, attentive customer service.
• Skills in maintaining a clean and organized sales environment.

Responsibilities

• Provide warm, welcoming service to all customers.
• Support product replenishment and ensure presentation standards.
• Process purchases and returns accurately in a friendly manner.
• Support online orders and fulfill in-store pick-up.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.