Brand Representative - Valley River Center, Hollister

Abercrombie & Fitch Co.; Eugene (OR); On-site; USD 30,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. in Eugene, Oregon, seeks Brand Representatives to engage customers, provide a welcoming store environment, and assist with purchases. Responsibilities include maintaining sales floor presentation, processing transactions, and supporting online orders. Ideal candidates enjoy customer interactions and are committed to creating a pleasant shopping experience. This role is perfect for those who thrive in a dynamic retail setting.

Qualifications

• Enjoy connecting with customers and assisting them.
• Ability to maintain a well‑presented store environment.
• Customer service orientation.

Responsibilities

• Provide warm and attentive service to all customers.
• Support product replenishment and maintain sales environment.
• Process purchases, returns, and exchanges accurately.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.