Brand Representative - Antelope Valley Mall, Hollister

Abercrombie & Fitch Co.; Palmdale (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for Brand Representatives in Palmdale, California. This role involves engaging customers, assisting them to find their needs, and maintaining an inviting store environment. You will provide excellent customer service while supporting store operations and processing transactions efficiently.

The ideal candidate must enjoy connecting with customers and have a good understanding of store presentation standards. Join us to help create a welcoming atmosphere for all shoppers.

Qualifications

• Enjoys connecting with customers and assisting them.
• Ability to maintain a well-presented store environment.
• Strong communication skills.

Responsibilities

• Provide warm and attentive service to all customers.
• Support product replenishment and maintain store organization.
• Process purchases and ensure a positive checkout experience.
• Support online order fulfillment and packaging.

Skills

Customer engagement

Sales knowledge

Cash handling

Education

High school diploma or equivalent

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.