Brand Representative - Mesilla Valley Mall, Hollister

Abercrombie & Fitch Co.; Las Cruces (NM); On-site; USD 28,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Las Cruces, New Mexico. This role involves engaging with customers, providing attentive service, and maintaining a well-organized store environment. You will support product replenishment, handle cash wrap operations, and assist with online orders. Candidates should enjoy connecting with customers and have excellent communication skills. Join our team and help create a welcoming shopping experience.

Qualifications

• Enjoy connecting with customers and assisting them with their needs.
• Ability to maintain a well-presented store environment.
• Excellent communication and interaction skills.

Responsibilities

• Provide attentive service to all customers and anticipate their needs.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases and returns at checkout.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.