Brand Representative - Crossroads Center, Hollister

Abercrombie & Fitch Co.; Saint Cloud (MN); On-site; USD 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. in Saint Cloud, Minnesota, is looking for Brand Representatives to create an engaging store experience. In this role, you will connect with customers, assist them in finding products, and maintain a visually appealing store. Responsibilities include providing attentive service, processing transactions, and supporting online order fulfillment. Ideal candidates enjoy working with others and helping to create a welcoming environment.

Qualifications

• Enjoys connecting with customers and providing assistance.
• Ability to maintain a well-presented store environment.
• Strong communication skills for engaging with customers.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and keep the sales environment organized.
• Efficiently process purchases, returns, and exchanges at checkout.
• Assist with online orders and fulfill in-store pickups.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.