Brand Representative - Fashion Place, Hollister

Abercrombie & Fitch Co.; Murray (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Murray, Utah. In this role, you will engage customers with authentic service, maintain an organized store, and support sales and cash wrap operations. Ideal candidates enjoy connecting with customers while creating a welcoming atmosphere. Responsibilities include providing product support, replenishing stock, and assisting with online order fulfillment. This position offers the chance to be part of a dynamic team and contribute to a positive retail experience.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.
• Support Save the Sale orders and facilitate In-Store Pick-Up.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.