Brand Representative - Danbury Fair, Abercrombie & Fitch

Abercrombie & Fitch Co.; Danbury (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Danbury, Connecticut. The ideal candidate will engage customers warmly, assist in maintaining a clean store environment, and efficiently process sales transactions. Responsibilities include providing styling guidance, supporting product replenishment, and enhancing online order fulfillment. If you enjoy creating a welcoming atmosphere and connecting with people, this role could be for you.

Qualifications

• Enjoys connecting with customers and assisting them.
• Ability to maintain a well-presented store environment.
• Experience in handling cash operations is beneficial.

Responsibilities

• Provide warm and welcoming service to all customers.
• Maintain a clean and organized sales environment.
• Process purchases, returns, and exchanges efficiently.
• Support omni-channel experience for online orders.

Skills

Customer engagement

Sales support

Attention to detail

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.