Brand Representative - Danbury Fair, Hollister

Abercrombie & Fitch Co.; Danbury (CT); On-site; USD 21,000 - 26,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative at our Danbury, CT location. You will engage customers with care, represent the brand authentically, and help create a welcoming store environment.

In this role you will deliver warm service, assist shoppers with product selection, maintain merchandising standards, and support the cash wrap and online order processes. This is a great opportunity for those who enjoy connecting with customers.

Qualifications

• Provide warm, welcoming, and attentive service to customers.
• Assist customers with finding products and offer styling guidance across categories.
• Maintain clean, organized, and visually consistent selling space.

Responsibilities

• Provide warm, welcoming service to all customers and anticipate needs.
• Support product replenishment and maintain presentation standards on the floor.
• Process purchases, returns, and exchanges at the cash wrap with a friendly experience.
• Assist with omni‑channel tasks like in‑store pickup and fulfilling online orders.

Skills

Customer service

Sales support

Visual merchandising

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.