Brand Representative - Camarillo Premium Outlets, Hollister

Abercrombie & Fitch Co.; Camarillo (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life in Camarillo. You will engage customers, offer styling guidance, and help create a welcoming environment.

You will support replenishment, maintain a visually appealing sales floor, process purchases at the cash wrap, and assist with online orders including in-store pickup and ship-from-store packaging. This role emphasizes connection and service.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.