Brand Representative - Vacaville Premium Outlets, Hollister

Abercrombie & Fitch Co.; Vacaville (CA); On-site; USD 20,664 - 30,307; Part time

Job summary

Abercrombie & Fitch Co. in California seeks Brand Representatives who bring our store experience to life by engaging customers with care and representing our brand authentically.

This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. You will help customers find what they need, maintain presentation standards, and support omni-channel tasks like Save the Sale, In-Store Pick-Up, and

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges with a friendly and positive checkout experience.
• Assist Online Orders including Save the Sale, In-Store Pick-Up, and ship-from-store packaging.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.