Brand Protection Lead, Vault Authentication (Onsite)

Collectors Universe, Inc.; Virginia (MN); On-site; USD 61,000 - 79,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Fun Working Environment

Job summary

Collectors Universe, Inc. seeks a Brand Protection Supervisor to lead the Vault authentication team at the Delaware facility, ensuring quality standards and acting as the liaison to Brand Protection leadership. This on-site role reports to the Senior Brand Protection Manager and requires five days on-site.

You will onboard and certify authenticators, supervise across shifts, and coordinate with leadership to maintain staffing, tools, and training aligned with PSA standards.

Qualifications

• Clear communication across varied audiences including floor staff and leadership.
• Strong training and coaching instincts with practical floor application.
• High attention to detail and a quality-first mindset under pressure.
• Ability to work within structured processes with sound judgment.
• Excellent written and verbal communications; collaboration with teams.

Responsibilities

• Lead and supervise the Vault authentication team across both shifts.
• Provide regular feedback and coaching to improve performance.
• Monitor authentication accuracy and take corrective action as needed.
• Audit team output for accuracy and operational performance.
• Adjust staffing to support peak periods and resource needs.
• Ensure tools and workspace meet PSA Brand Protection standards.
• Onboard and certify new authenticators; conduct training sessions.
• Liaise with Brand Protection leadership and report risks or issues.
• Support investigations with documentation and cross‑team collaboration.

Skills

Communication skills

Training & coaching

Attention to detail

Structured processes

Office productivity

Tools

Google Suite

Microsoft Office

Job description

Collectors Universe, Inc. seeks a Brand Protection Supervisor to lead the Vault authentication team at the Delaware facility, ensuring quality standards and acting as the liaison to Brand Protection leadership. This on-site role reports to the Senior Brand Protection Manager and requires five days on-site.

You will onboard and certify authenticators, supervise across shifts, and coordinate with leadership to maintain staffing, tools, and training aligned with PSA standards.