Brand Protection & Cyber Intelligence Analyst

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorganChase is seeking a Cyber Intelligence Associate to support day-to-day monitoring and investigation of online misuse of JPMorganChase brands. You will triage alerts, validate findings with approved tools, document evidence, and coordinate remediation with internal partners and external providers.

This early-career role emphasizes accuracy and speed in a high-tempo environment, with opportunities to develop expertise across phishing, impersonation, and takedown workflows while contributing

Qualifications

• Formal training or certification on cyber intelligence concepts and 2+ years applied experience.
• Bachelor's degree or 1+ year of equivalent practical experience in cybersecurity, investigations, fraud, trust and safety, risk, or related field.
• Strong analytical judgment and attention to detail, ability to separate signal from noise and follow evidence-based workflows.
• Strong written communication and documentation habits, including clear articulation of evidence, rationale, and actions taken.
• Demonstrated ability to collaborate across multiple teams and work effectively within defined SLAs and structured processes.
• Exposure to domain and DNS intelligence, phishing infrastructure analysis, social media reporting, and takedown workflows.

Responsibilities

• Triage and investigate incoming alerts for brand misuse including phishing, impersonation, fraudulent domains, and deceptive content.
• Conduct open-source intelligence-driven validation using approved datasets and external research sources; document evidence clearly.
• Apply playbooks to assess severity, intent, and business impact; escalate to stakeholders (cybersecurity, risk, legal, communications).
• Initiate and track remediation actions such as takedowns, blocks, and removals; maintain case status through closure.
• Produce concise reporting: incident summaries, case notes, stakeholder updates in business risk language.
• Stay current on evolving phishing techniques and share learnings with the team.

Skills

Two years experience

Cyber intelligence

Analytical judgment

Written communication

Collaboration

Education

Bachelor's degree or equivalent

Tools

SQL

Splunk

Python

Job description

JPMorganChase is seeking a Cyber Intelligence Associate to support day-to-day monitoring and investigation of online misuse of JPMorganChase brands. You will triage alerts, validate findings with approved tools, document evidence, and coordinate remediation with internal partners and external providers.

This early-career role emphasizes accuracy and speed in a high-tempo environment, with opportunities to develop expertise across phishing, impersonation, and takedown workflows while contributing