Brand Manager: Lead Teams & Elevate Customer Experience

Stanton Optical

Oak Creek (WI)

In loco

USD 60.000 - 80.000

Tempo pieno

2 giorni fa

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Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Free eyeglasses

Prescription drug coverage

Life insurance

Short-term disability

Identity theft protection

Employee discounts

Paid time off

Professional development

EAP

Two free eyeglasses per year

Friends and Family discounts

Descrizione del lavoro

Stanton Optical is seeking a Brand Manager to lead store teams, drive talent acquisition and development, and ensure exceptional customer experience in a fast-paced retail environment. You will collaborate with Clinical services and cross-functional partners to meet performance targets while upholding brand standards.

Qualifications include 2 years of store management or an associate degree, strong leadership, and willingness to obtain ABO/NCLE certification.

Competenze

Associates degree or 2 years of store management experience.
ABO/NCLE certification preferred; willing to earn within first year.
Three+ years of leadership in a fast-paced retail environment.
Strong communication with diverse groups.
Ability to multitask, prioritize, and adapt to changing business needs.
Knowledge of talent acquisition, talent development and HR processes.

Mansioni

Lead store talent acquisition and talent development; direct recruiting and partner with Recruiting Department.
Train new team members and create ongoing development plans for store associates.
Build strong partnership with Clinical services.
Analyze reports to ensure staff meet goals.
Communicate effectively with Support Center and HR.
Execute customer repairs and edge lenses to expedite eyeglasses delivery.