Brand Manager: Lead Retail Growth & Customer Experience

Now Optics; Mission (KS); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and prescription drug

Company paid life and short-term-disab

2 free eyeglasses per year

Friends and Family discounts

Paid time off

Professional development and promotion

Employee recognition programs

Employee Assistance Program (EAP)

Descripción de la vacante

Now Optics in Mission, KS is seeking a Brand Manager to lead store teams, drive customer experience and growth. You will recruit, develop, and coach staff, partner with clinical services, analyze performance reports, and ensure brand standards across the lab and storefront.

This role offers strong career progression within a fast-growing, founder-led retailer. The ideal candidate has 2 years of store-management experience or an associate degree, excellent communication skills, and comfort with

Formación

• Associates degree or 2 years of store management experience.
• ABO/NCLE Certification preferred; willing to earn within first year.
• Demonstrated leadership with at least 3 years in a fast-paced retail environment.
• Strong communication with diverse groups.
• Ability to multitask, prioritize, and adapt to changing business needs.
• Knowledge of talent acquisition, talent development and HR processes.

Responsabilidades

• Lead store talent acquisition and talent development; direct recruiting and partnership with Recruiting Department.
• Partner with Clinical services.
• Analyze reports to ensure staff achieve goals.
• Coordinate with Support Center and Human Resources.
• Oversee simple customer repairs and frame assembly; ensure timely delivery.
• Maintain brand standards in the lab area and report issues.
• Monitor delivery times to patients and ensure 100% compliance.
• Perform other duties as required.

Conocimientos

Store leadership

Communication

Multitasking

Talent acquisition

HR processes

Educación

Associates degree

ABO/NCLE Certification (preferred)

Herramientas

MS Word

Google Docs

Descripción del empleo

Now Optics in Mission, KS is seeking a Brand Manager to lead store teams, drive customer experience and growth. You will recruit, develop, and coach staff, partner with clinical services, analyze performance reports, and ensure brand standards across the lab and storefront.

This role offers strong career progression within a fast-growing, founder-led retailer. The ideal candidate has 2 years of store-management experience or an associate degree, excellent communication skills, and comfort with