Brand Leader & Store Performance Coach

Tapestry, Inc.; Columbus (OH); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Columbus, OH to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will help drive brand awareness and support store operations while maintaining an inclusive culture.

The role includes assisting with recruiting, coaching, and evaluating team performance, plus executing company initiatives to achieve store goals and KPIs in a dynamic retail environment.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and move stock on the sales floor.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and supports full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
• Supports the store with recruiting, interviewing, performance evaluation, and training as needed.
• Provides feedback to improve individual performance and enforces company policies and procedures.

Skills

Leadership presence

Customer experience

Sales target focus

Job description

Coach is seeking a Brand Ambassador in Columbus, OH to lead on the sales floor, deliver exceptional customer experiences, and embody Coach values. You will help drive brand awareness and support store operations while maintaining an inclusive culture.

The role includes assisting with recruiting, coaching, and evaluating team performance, plus executing company initiatives to achieve store goals and KPIs in a dynamic retail environment.