Brand Insights Manager, Global Network Growth

Capital One National Association; Riverwoods (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Capital One National Association seeks a Manager, Network Brand Insights to lead strategic B2B and B2C brand research that informs marketing strategy and brand positioning. You will build the insights function, establish repeatable research frameworks, and partner with Brand Leadership to drive growth in a dynamic, collaborative environment.

The role focuses on shaping messaging across Discover Network, Diners Club International, and Pulse, with accountability for delivering actionable insights

Qualifications

• Experience leading brand research programs and translating insights into strategy.
• Ability to structure research architecture and governance across global teams.
• Strong storytelling skills to influence marketing strategy and campaigns.

Responsibilities

• Own multi-year insights roadmap and deliver influential research narratives.
• Structure global customer and market research programs with partners.
• Manage end-to-end research programs with vendors and internal teams.
• Translate B2B and B2C insights into go-to-market strategies and content.
• Drive structured problem-solving by combining strategy with data.

Skills

Brand research

Insights storytelling

Quantitative analytics

Job description

Capital One National Association seeks a Manager, Network Brand Insights to lead strategic B2B and B2C brand research that informs marketing strategy and brand positioning. You will build the insights function, establish repeatable research frameworks, and partner with Brand Leadership to drive growth in a dynamic, collaborative environment.

The role focuses on shaping messaging across Discover Network, Diners Club International, and Pulse, with accountability for delivering actionable insights