Brand & Hospitality Manager

Greater Good Imperial Brewing Company; Worcester (MA); On-site; USD 55,000 - 64,000; Full time

Job summary

A vibrant brewery in Worcester, MA, is seeking a Brand & Hospitality Manager to elevate customer experiences. This role involves planning events, managing e-commerce, and fostering community partnerships. The ideal candidate will have event management experience and a passion for craft beer.

Benefits

Competitive compensation opportunities

Employee discount on beer and merchandise

Paid time off and flexible scheduling

401k Matching

Health Insurance

Opportunities for professional development

Qualifications

• 1+ years of experience in event management or hospitality.
• Must be available to work evenings, weekends, and some holidays.

Responsibilities

• Plan and execute in-house events like trivia nights and festivals.
• Manage private bookings and serve as the primary contact for event clients.
• Develop and manage budgets for events and hospitality operations.

Skills

Leadership

Communication

Multitasking

Tools

POS systems

Event planning tools

Microsoft Office

Google Workspace

Job description

Job Title: Brand & Hospitality Manager (Full-Time)

Location: Greater Good Imperial Brewing Co., Worcester, MA

Reports To: Taproom Manager & Business Director

Salary: $55,000 (flexibility based on experience)

About Us

Greater Good Imperial Brewing Co. is America’s All-Imperial Brewing

Company, located in Worcester, MA - the Heart of Massachusetts. We are a

vibrant, community-focused brewery known for our award-winning, genre-

busting beer, unforgettable experiences, and welcoming atmosphere. As we

continue to grow, we’re looking for an energetic and experienced Brand &

Hospitality Manager to join our team and help elevate the customer

experience to the next level.

Job Summary

The Brand & Hospitality Manager is responsible for planning and organizing

private & semi-private events, as well as managing Greater Good’s e-

commerce store and daily social media activities. This role combines

creativity, organization, and leadership to ensure that every event and

customer interaction reflects our brand and values.

Key Responsibilities

Events Management:

•Plan, coordinate, and execute in-house events (e.g. trivia nights, live

music, festivals, beer releases).

•Manage private bookings, corporate gatherings, community functions,

etc.

•Serve as the primary point of contact for all event clients, from inquiry

to post-event follow-up.

Administrative & Strategic Duties:

•Develop and manage budgets for events and hospitality operations.

•Track performance metrics, guest feedback, and event profitability.•Work with marketing to promote events and specials through social

media, email, and in-house channels.

•Foster community partnerships and relationships with local vendors

and artists.

Qualifications

•1+ years of experience in event management, hospitality, or related

roles.

•Strong leadership and communication skills.

•Ability to multitask in a fast-paced, guest-facing environment.

•Familiarity with POS systems, event planning tools, and Microsoft

Office/Google Workspace.

•Passion for craft beer and experience in a brewery/taproom setting is a

plus.

•Must be available to work evenings, weekends, and some holidays.

Perks & Benefits

•Competitive compensation opportunities

•Employee discount on beer and merchandise

•Paid time off and flexible scheduling

•401k Matching

•Health Insurance

•Opportunities for professional development

•Be a part of a fun, creative, and growing team

How to Apply

Please send your resume and a brief cover letter [e-mail]

[e-mail] the subject line: Brand & Hospitality

Manager Application – [Your Name]. Tell us why you’d be a great fit and

what excites you most about working for Greater Good!