Brand Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Liberty Township (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth in-store operations and strong customer experiences. You’ll support daily sales and uphold brand standards on the shop floor.

Hours vary weekly with a requirement of 12–16 hours, including Saturdays and Sundays and some holidays. This role emphasizes product knowledge, visual merchandising, and proactive teamwork within the store leadership team.

Qualifications

• High School Diploma or G.E.D. preferred.
• Retail experience is preferred.
• Supervisory/leadership experience not required but preferred.
• Strong customer focus and communication.
• Knowledge of current fashion trends.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend awareness

Energetic and assertive

Initiative and confidence

Adaptability and flexibility

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth in-store operations and strong customer experiences. You’ll support daily sales and uphold brand standards on the shop floor.

Hours vary weekly with a requirement of 12–16 hours, including Saturdays and Sundays and some holidays. This role emphasizes product knowledge, visual merchandising, and proactive teamwork within the store leadership team.