Brand Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Greenwood (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Afffili

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the floor, coach Brand Reps and Stock Associates, and drive store performance through exceptional customer experiences and team achievement.

The role requires 12-16 hours per week with Saturday and Sunday availability and higher hours during peak times. You’ll open/close, operate POS, fulfill omni-channel orders, maintain displays, analyze reports, protect assets, and represent the brand and its values.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Initiative

Adaptability

Multitasking

Fashion trends

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the floor, coach Brand Reps and Stock Associates, and drive store performance through exceptional customer experiences and team achievement.

The role requires 12-16 hours per week with Saturday and Sunday availability and higher hours during peak times. You’ll open/close, operate POS, fulfill omni-channel orders, maintain displays, analyze reports, protect assets, and represent the brand and its values.