Brand Experience Supervisor | Visual Merch & Sales Coach

Victoria's Secret & Co.; El Paso (TX); On-site; USD 35,000 - 42,000; Full time

Job summary

Victoria’s Secret & Co in El Paso is looking for a Supervisor to lead a values-based store culture, delivering exceptional customer and associate experiences and driving brand top-line sales. This role reports to the Store Manager or Victoria’s Secret Manager, as assigned.

The Supervisor will focus on maintaining a strong brand environment, ensuring visual merchandising, product storytelling, and selling behaviors align with brand guidance and objectives to support sales growth and a compelling

Responsibilities

• Visual execution within the Victoria’s Secret brand business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Job description

Victoria’s Secret & Co in El Paso is looking for a Supervisor to lead a values-based store culture, delivering exceptional customer and associate experiences and driving brand top-line sales. This role reports to the Store Manager or Victoria’s Secret Manager, as assigned.

The Supervisor will focus on maintaining a strong brand environment, ensuring visual merchandising, product storytelling, and selling behaviors align with brand guidance and objectives to support sales growth and a compelling