Beauty Experience Lead & Brand Coach

Victoria's Secret & Co.; Chesterfield (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Victoria's Secret & Co. seeks a Beauty Supervisor to lead store-level customer and brand experiences within the beauty department. This role drives visual merchandising, product storytelling, and day-to-day operations to deliver consistent brand standards and exceptional service.

As a values-based leader, you will coach associates, model company policies, and partner with leadership to optimize staffing and store performance. Qualifications emphasize retail leadership and strong communication.

Qualifications

• Experience in retail leadership preferred.
• Strong communication and coaching skills.

Responsibilities

• Deliver a strong customer and brand environment by supporting a store that delivers a compelling Beauty experience.
• Execute visual merchandising standards and product storytelling that bring the brand to life.
• Maintain sales floor and fitting room standards where applicable.
• Collaborate with Operations Leaders to ensure product availability and readiness.
• Identify risks and opportunities related to customer and brand experience to ensure consistent execution.
• Scope and level of responsibility may vary; larger stores may have broader leadership duties.
• Lead and demonstrate company values; coach and develop associates; manage daily labor planning.

Skills

Customer service

Leadership

Merchandising

Coaching

Job description

Victoria's Secret & Co. seeks a Beauty Supervisor to lead store-level customer and brand experiences within the beauty department. This role drives visual merchandising, product storytelling, and day-to-day operations to deliver consistent brand standards and exceptional service.

As a values-based leader, you will coach associates, model company policies, and partner with leadership to optimize staffing and store performance. Qualifications emphasize retail leadership and strong communication.