Brand Experience Store Lead: Service & Ops

URBN Urban Outfitters, Inc.; Fort Lauderdale (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Fort Lauderdale is seeking an Assistant Store Manager to support selling, service, and operations, creating an engaging and inspiring environment. The role involves developing others, collaborating with partners, and upholding store operations and visual standards.

You will lead by example, help recruit and develop the team, and ensure the store delivers a cohesive brand experience, strong customer service, and effective omni-channel execution.

Qualifications

• Love for the FP brand.
• 1+ years store leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Brand Experience: Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
• Brand Experience: Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
• Brand Experience: Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications

Job description

URBN Urban Outfitters, Inc. in Fort Lauderdale is seeking an Assistant Store Manager to support selling, service, and operations, creating an engaging and inspiring environment. The role involves developing others, collaborating with partners, and upholding store operations and visual standards.

You will lead by example, help recruit and develop the team, and ensure the store delivers a cohesive brand experience, strong customer service, and effective omni-channel execution.