Fashion Sales Associate — In-Store & Digital Champion

Nordstrom; Oak Brook (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Oak Brook seeks a Designated Selling Associate to drive customer service, educate on fashion trends, and grow wardrobe solutions for clients. You will work closely with stylists and other departments to deliver a seamless shopping experience.

The role emphasizes relationship-building, sales goals, and flexible scheduling to align with events and store needs. Training on brand trends and product knowledge supports ongoing professional growth.

Qualifications

• Excellent communication and interpersonal skills to establish rapport.
• Ability to excel in a competitive team environment.
• Prioritize multiple tasks in a fast-paced environment.
• Flexible schedule based on business needs.
• Read sales reporting in relation to goals.
• Educate customers on new and emerging brands.
• Confident with high/low price points and conveying value.
• Understand customer wardrobe and style for recommendations.

Responsibilities

• Set and achieve sales goals for in-store and digital selling.
• Build lasting relationships with customers.
• Provide service on customers' terms; be flexible across departments.
• Offer honest feedback on style, fit and value.
• Attend meetings/trainings to boost product knowledge.
• Lead product knowledge sessions with DSAs and stylists.
• Drive sales through appointment-based selling.
• Keep department ready with stocking, merchandising, and transfers.
• Grow Nordstrom Rewards accounts.
• Hours vary by week based on business needs.

Skills

Communication skills

Team player

Multitasking

Flexible schedule

Sales analytics

Product knowledge

Customer relationship

Styling advice

Job description

Nordstrom in Oak Brook seeks a Designated Selling Associate to drive customer service, educate on fashion trends, and grow wardrobe solutions for clients. You will work closely with stylists and other departments to deliver a seamless shopping experience.

The role emphasizes relationship-building, sales goals, and flexible scheduling to align with events and store needs. Training on brand trends and product knowledge supports ongoing professional growth.