Brand Experience Specialist - People-First Sales

Gap Inc.; Greenville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Gap Inc. in Greenville, SC is seeking a customer-focused associate who can transform product knowledge into a premium shopping experience. You will educate, inform, and outfit customers while delivering brand-aligned service and building loyalty.

You are an effective communicator, a quick learner, and a proactive problem solver who thrives on teamwork. This role supports store operations, opening and closing tasks, and daily interactions that bring the Gap brand to life.

Qualifications

• Successful completion of job readiness training through Gap Inc's nonprofit partners.
• Excellent communication and ability to use technology to engage customers.
• Strong problem-solving skills with a focus on continuous improvement.
• Ability to learn on-the-job procedures and processes.

Responsibilities

• Provide outstanding customer service and expert product knowledge to educate, inform, inspire and outfit customers.
• Serve as a role model to achieve store priorities with the customer at the center.
• Collaborate with store leadership to ensure tasks are completed promptly.
• Assist with opening/closing store and after-hours tasks as needed.
• Listen to customer feedback and resolve issues courteously.
• Handle unique or complex customer interactions.

Skills

Customer service

Effective communication

Problem solving

Job description

Gap Inc. in Greenville, SC is seeking a customer-focused associate who can transform product knowledge into a premium shopping experience. You will educate, inform, and outfit customers while delivering brand-aligned service and building loyalty.

You are an effective communicator, a quick learner, and a proactive problem solver who thrives on teamwork. This role supports store operations, opening and closing tasks, and daily interactions that bring the Gap brand to life.