Brand Experience Specialist | Flexible Schedule

Gap Inc; New York (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Gap Inc. in New York, NY is seeking a Brand Associate who brings the brand to life for customers and delivers exceptional service.

You will educate shoppers about products and use omni-channel tools to create a memorable experience, working with leadership to drive loyalty and sales. You are a strong communicator, passionate about retail, and comfortable with flexible shifts including holidays and weekends.

Qualifications

• Proven ability to deliver excellent customer service and engage customers.
• Strong communication skills and teamwork.
• Comfort with using retail technology and omni‑channel tools.
• Willingness to work a flexible schedule including holidays and weekends.
• Ability to lift up to 30 lbs and stay organized on the sales floor.

Responsibilities

• Provide excellent customer service and educate customers on products and loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omni-channel offerings to enhance the customer experience.
• Maintain a neat, clean, and organized work center on the sales floor and back of house.
• Support store operations including cash wrap and fitting room as required.
• Collaborate with leadership to meet personal and store goals.

Skills

Customer service

Communication

Retail technology

Flexibility

Physical stamina

Job description

Gap Inc. in New York, NY is seeking a Brand Associate who brings the brand to life for customers and delivers exceptional service.

You will educate shoppers about products and use omni-channel tools to create a memorable experience, working with leadership to drive loyalty and sales. You are a strong communicator, passionate about retail, and comfortable with flexible shifts including holidays and weekends.