Brand & Retail Associate: Omnichannel & Flexible Schedule

Gap Inc; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform, inspire, and wardrobe customers while collaborating with leadership to deliver an omni-channel, best-in-class customer experience.

You will engage with customers, drive sales through suggestive selling, and support store operations, aiming to meet personal and store goals in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Retail environment passion and ability to engage customers.
• Ability to adapt to a fast-paced retail setting and learn quickly.
• Willingness to work flexible shifts including evenings, weekends, and holidays.
• Comfort with retail technology and operations.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Tools

POS system

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform, inspire, and wardrobe customers while collaborating with leadership to deliver an omni-channel, best-in-class customer experience.

You will engage with customers, drive sales through suggestive selling, and support store operations, aiming to meet personal and store goals in a fast-paced retail environment.