Brand Experience Specialist — Elevate Customer Service

Athleta; Las Vegas (NV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Discount on merchandise

Generous PTO

Volunteer hours

401(k) with company match

Insurance (health/dental/vision)

Employee stock purchase plan

Job summary

Athleta in Las Vegas is seeking a Brand Associate to bring our active lifestyle brand to life for customers. You will deliver exceptional service, educate shoppers on products, and use an omni-channel approach to create a memorable experience.

You are a strong communicator, thrive in a fast-paced retail environment, and enjoy helping customers find the right fit. The role offers opportunities to grow with a purpose-driven team and participate in a robust benefits program.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service delivery on and off the sales floor.
• Thrives in a fast-paced retail environment.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Drive sales and service using suggestive selling and omnichannel tools.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail

Team collaboration

Tools

Omni-channel tools

Job description

Athleta in Las Vegas is seeking a Brand Associate to bring our active lifestyle brand to life for customers. You will deliver exceptional service, educate shoppers on products, and use an omni-channel approach to create a memorable experience.

You are a strong communicator, thrive in a fast-paced retail environment, and enjoy helping customers find the right fit. The role offers opportunities to grow with a purpose-driven team and participate in a robust benefits program.