Brand Experience Specialist

Gap Inc.; Manhattan Beach (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Gap Inc. is looking for a Brand Associate in Manhattan Beach, CA to bring the brand to life for customers through friendly service, product knowledge, and a seamless omnichannel experience.

You’ll educate shoppers about loyalty programs, assist on the sales floor, and contribute to a positive store environment. You’ll need strong communication skills, a customer-first mindset, and flexibility to work diverse shifts, including evenings, weekends, and holidays.

Qualifications

• Excellent customer service and communication skills.
• Retail experience is preferred but not required.
• Ability to educate customers about loyalty programs.
• Comfortable using retail technology and POS systems.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Provide outstanding customer service and educate customers on products.
• Promote and explain loyalty programs to customers.
• Engage with customers to drive sales using suggestive selling.
• Assist on the sales floor, fitting rooms, and POS.
• Maintain a clean, organized store area and handle returns courteously.

Skills

Customer service

Communication skills

Sales

Omnichannel

Flexible schedule

Lift 30 lbs

Retail tech

Job description

Gap Inc. is looking for a Brand Associate in Manhattan Beach, CA to bring the brand to life for customers through friendly service, product knowledge, and a seamless omnichannel experience.

You’ll educate shoppers about loyalty programs, assist on the sales floor, and contribute to a positive store environment. You’ll need strong communication skills, a customer-first mindset, and flexibility to work diverse shifts, including evenings, weekends, and holidays.