Brand Experience Sales Associate (Omnichannel)

Gap Inc.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life on the sales floor, educating customers about products and loyalty programs while delivering an exceptional customer experience across in-store and online channels.

You will collaborate with leadership, support inventory, fittings, and operations, and help achieve store goals. The role requires flexible scheduling, strong communication, and comfort with retail technology.

Qualifications

• Excellent customer service and communication skills.
• Experience in a retail environment and working with customers to achieve sales goals.
• Ability to work as part of a team in a fast-paced setting.
• Comfort with using retail technology and POS systems.
• Flexible scheduling including holidays, evenings, weekends.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote brand loyalty.
• Engage customers to drive sales using suggestive selling.
• Enhance the customer experience with omnichannel offerings.
• Meet personal goals aligned with store targets.

Skills

Customer service

Communication

Retail experience

Teamwork

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life on the sales floor, educating customers about products and loyalty programs while delivering an exceptional customer experience across in-store and online channels.

You will collaborate with leadership, support inventory, fittings, and operations, and help achieve store goals. The role requires flexible scheduling, strong communication, and comfort with retail technology.