Brand Experience Specialist

Brobston Group; Castle Rock (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

Brobston Group is seeking a Brand Ambassador to deliver personalized customer experiences in a Castle Rock retail setting. You will support sales goals, maintain store standards, and foster an inclusive team environment through friendly, knowledgeable service.

You will assist customers, share product knowledge, operate the register, and adapt to day, evening, weekend, or overnight shifts as needed. This role emphasizes engagement and collaboration with colleagues to elevate in-store experiences.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment.
• Strong communication skills and the ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as needed.
• Flexible availability for day, evening, weekend, and possible overnight shifts.

Responsibilities

• Provide excellent customer service and personalized shopping support, including assistance in fitting rooms.
• Meet or exceed individual sales objectives and contribute to store sales plans.
• Share product and styling knowledge, and educate customers about available programs and offerings.
• Maintain sales floor and stockroom standards, support replenishment and floor sets, and complete opening and closing duties.
• Follow store visual guidelines, policies, and processes; communicate product feedback and opportunities to management.
• Participate in training and collaborate with colleagues to support an inclusive team environment.

Skills

Retail experience

Communication skills

Customer service

Flexible availability

Job description

Brobston Group is seeking a Brand Ambassador to deliver personalized customer experiences in a Castle Rock retail setting. You will support sales goals, maintain store standards, and foster an inclusive team environment through friendly, knowledgeable service.

You will assist customers, share product knowledge, operate the register, and adapt to day, evening, weekend, or overnight shifts as needed. This role emphasizes engagement and collaboration with colleagues to elevate in-store experiences.