Brand Experience & Sales Specialist (Flexible Schedule)

Gap Inc.; Plaza (ND); On-site; USD 26,000 - 34,000; Full time

Job summary

Gap Inc. in the United States is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform, and inspire customers while delivering a best-in-class experience across channels.

Collaborating with leadership, you will engage customers, support sales goals, and ensure a clean, organized store environment. This role emphasizes loyalty education, adaptability, and strong communication on a fast-paced retail floor.

Qualifications

• Strong communication with customers and team to meet goals.
• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
• Passionate about retail and thrive in a fast-paced environment.
• Problem solver who is open to feedback and takes action as required.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Job description

Gap Inc. in the United States is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform, and inspire customers while delivering a best-in-class experience across channels.

Collaborating with leadership, you will engage customers, support sales goals, and ensure a clean, organized store environment. This role emphasizes loyalty education, adaptability, and strong communication on a fast-paced retail floor.