Brand Experience Associate: Elevate Service & Sales

Gap; Lutz (FL); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

401(k) plan

Medical, dental, vision

Stock purchase plan

Job summary

Gap Inc. is hiring a Brand Associate in the United States for a role focused on delivering an exceptional customer experience. You will educate customers about our products, assist on the sales floor, and use omnichannel tools to connect with shoppers and enhance loyalty.

Collaboration with leadership is essential to meet store goals and maintain a positive environment. Successful candidates are strong communicators, customer-focused, adaptable to a fast-paced retail setting, and willing to work

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Gap Inc. is hiring a Brand Associate in the United States for a role focused on delivering an exceptional customer experience. You will educate customers about our products, assist on the sales floor, and use omnichannel tools to connect with shoppers and enhance loyalty.

Collaboration with leadership is essential to meet store goals and maintain a positive environment. Successful candidates are strong communicators, customer-focused, adaptable to a fast-paced retail setting, and willing to work