Fragrance & Customer Experience Specialist

Bath & Body Works; Washington (Washington County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition-free education with Guild

Scholarship opportunities

Tuition reimbursement

Voluntary medical, dental, vision, AD&

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the brand in our store. You will understand customer needs, guide product selections, and deliver exceptional service that drives sales growth while maintaining a high-energy environment.

You will support rewards program enrollment, handle checkout, stock and visual presentation, and uphold safety standards. Flexibility for varied shifts, weekend and holiday availability, and a positive, customer-first attitude are required.

Qualifications

• Customer-first mindset in a retail environment.
• Proven sales and customer experience in fast-paced settings.
• Effective communication and receptiveness to feedback.
• Ability to de-escalate store and customer situations, with flexible hours.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting; may lift up to 50 pounds.

Skills

Customer service

Sales experience

Communication

De-escalation

Flexibility

Job description

Bath & Body Works is seeking a Sales Associate to be the face of the brand in our store. You will understand customer needs, guide product selections, and deliver exceptional service that drives sales growth while maintaining a high-energy environment.

You will support rewards program enrollment, handle checkout, stock and visual presentation, and uphold safety standards. Flexibility for varied shifts, weekend and holiday availability, and a positive, customer-first attitude are required.