Brand Associate: Elevate Customer Experience & Loyalty

Athleta; Village/Town of Mount Kisco (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer time hours

401(k) with company match

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Athleta is seeking a Brand Associate to bring the brand to life for our customers in Mount Kisco, NY. You will provide friendly, knowledgeable service, educate shoppers about loyalty programs, and leverage omnichannel tools to create an exceptional experience.

You will work with the leadership team to deliver a best-in-class customer experience and help drive sales while maintaining a neat, organized store environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Good communicator with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver focused on continuous improvement and learning.
• Flexible schedule including holidays, evenings, weekends.
• Able to use retail technology and lift up to 30 lbs.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Meet personal goals contributing to store goals.
• Support sales floor, fitting room, cash wrap, and back-of-house as needed.

Skills

Good communicator

Customer focus

Retail experience

Problem solving

Flexible schedule

Retail technology

Lift 30 lbs

Job description

Athleta is seeking a Brand Associate to bring the brand to life for our customers in Mount Kisco, NY. You will provide friendly, knowledgeable service, educate shoppers about loyalty programs, and leverage omnichannel tools to create an exceptional experience.

You will work with the leadership team to deliver a best-in-class customer experience and help drive sales while maintaining a neat, organized store environment. Flexibility for evenings, weekends, and holidays is required.