Brand Experience Leader — Retail Store Manager’s Right Hand

Kendra Scott; Denver (CO); On-site; USD 52,000 - 68,000; Full time

Job summary

Kendra Scott seeks a full-time Assistant Manager to be the Store Manager’s right hand in developing and implementing the business strategy and leading the brand experience at our Denver-area store.

You will train and coach your team to deliver WOW experiences, drive revenue targets, and uphold philanthropic impact while ensuring operational excellence and brand integrity.

Join a culture rooted in Family, Fashion, and Philanthropy and lead with integrity in a fast-paced retail environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience leading retail teams in management roles.
• Ability to multi-task with strong attention to detail and time management.

Responsibilities

• You’re Customer Focused: mentor WOW service and ensure guests feel welcome and part of the family.
• You Drive Results: develop plans to drive KPIs and store performance.
• You Believe in Developing Talent: motivate by feedback and recognition and grow your team.
• You Build Networks: increase brand awareness through community initiatives and philanthropy.
• You Instill Trust: act with integrity and follow Asset Protection standards.
• You Communicate Effectively: provide ongoing performance feedback across channels.
• You are Nimble: adapt to a variety of business challenges.
• You Collaborate: work with others to achieve shared goals.
• You’re Action Oriented: use data and trends to make real-time decisions.
• You Display Courage: champion ideas and lead with empathy.
• You Ensure Accountability: take responsibility for actions and decisions.
• You Make Good Decisions: balance speed with quality.

Skills

Customer Focus

Leadership

Training & Coaching

Results Driven

Talent Development

Brand Awareness

Communication

Adaptability

Collaboration

Action Oriented

Courage

Accountability

Decision Making

Education

Bachelor’s degree or equivalent

Job description

Kendra Scott seeks a full-time Assistant Manager to be the Store Manager’s right hand in developing and implementing the business strategy and leading the brand experience at our Denver-area store.

You will train and coach your team to deliver WOW experiences, drive revenue targets, and uphold philanthropic impact while ensuring operational excellence and brand integrity.

Join a culture rooted in Family, Fashion, and Philanthropy and lead with integrity in a fast-paced retail environment.