Brand Experience Lead Supervisor - Retail Growth

Tapestry, Inc.; Beachwood (OH); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Job summary

Coach in Beachwood, Ohio is seeking a Lead Supervisor I to drive customer experiences and store performance. You will lead the sales floor, model Coach values, and support full operation of the business with a growth mindset.

The role involves recruiting, interviewing, training, and delivering feedback to the team, while enforcing company policies and maintaining an inclusive culture on the floor.

Qualifications

• 1+ years of equivalent experience in managing retail space at lead supervisor level.
• Ability to lift 25–50 lbs and move stock, fixtures, or props as needed.
• Customer-focused approach with strong communication and team leadership skills.

Responsibilities

• Maintain leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
• Lead implementation of company initiatives and support store operations.
• Recruit, interview, and guide team development; provide feedback to improve performance.
• Uphold company policies, supervise staff, and ensure a compliant, inclusive store environment.

Skills

Brand Ambassador

Leadership

Coaching

Recruiting

Interviewing

Training

Performance feedback

Job description

Coach in Beachwood, Ohio is seeking a Lead Supervisor I to drive customer experiences and store performance. You will lead the sales floor, model Coach values, and support full operation of the business with a growth mindset.

The role involves recruiting, interviewing, training, and delivering feedback to the team, while enforcing company policies and maintaining an inclusive culture on the floor.