Brand Experience Associate — Fashion & Loyalty

Gap Inc.; Tustin (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount 50% off

Paid Time Off

401(k) with company matching

Job summary

Old Navy in California is seeking a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate on products, and grow loyalty through a seamless omni-channel experience.

Work with leadership to meet store goals, support sales floor, fitting room, and back-of-house operations, and keep your area neat. You’ll need strong communication, a customer-first attitude, and flexibility for shifts including holidays and weekends.

Qualifications

• Customer-focused service provider both on and off the sales floor.
• Strong communication with customers and team demonstrates ability to meet goals.
• Thrives in a fast-paced retail environment and embraces feedback.

Responsibilities

• Assist customers and engage to drive sales using suggestive selling.
• Promote loyalty programs and educate customers on benefits.
• Enhance the customer experience using omnichannel offerings.
• Maintain a neat, clean, and organized work center and assist across store areas.
• Execute operational processes efficiently and accurately.

Skills

Customer service

Retail experience

Communication

Job description

Old Navy in California is seeking a full-time Brand Associate to bring the brand to life for customers. You will deliver exceptional service, educate on products, and grow loyalty through a seamless omni-channel experience.

Work with leadership to meet store goals, support sales floor, fitting room, and back-of-house operations, and keep your area neat. You’ll need strong communication, a customer-first attitude, and flexibility for shifts including holidays and weekends.