Brand Experience Associate — 50% Employee Discount

Gap; Appleton (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Health insurance

Dental insurance

Vision insurance

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life in-store, delivering outstanding customer service and product education. You will engage with customers, promote loyalty programs, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to meet store goals and ensure a welcoming, organized environment. The role emphasizes personal accountability, adaptability in a fast-paced retail setting, and a strong focus on

Qualifications

• Excellent customer service and communication with customers and team.
• Motivated by retail and fast-paced environment.
• Strong problem-solving and willingness to learn.
• Flexible schedule including holidays, evenings, weekends.
• Able to use retail technology and lift up to 30 lbs.

Responsibilities

• Assist customers on the sales floor and via omni-channel channels.
• Educate customers about loyalty programs and promotions.
• Engage with customers to drive sales and service via suggestive selling.
• Maintain neat and organized work areas and assist on the floor, fitting room, and cash wrap.
• Support back-of-house operations as needed and ensure smooth store operations.
• Process transactions accurately and handle returns courteously.
• Collaborate with leadership to deliver a best-in-class customer experience.
• Contribute to achieving store goals and KPIs.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Flexible schedule

Team collaboration

Retail technology

Tools

POS systems

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life in-store, delivering outstanding customer service and product education. You will engage with customers, promote loyalty programs, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to meet store goals and ensure a welcoming, organized environment. The role emphasizes personal accountability, adaptability in a fast-paced retail setting, and a strong focus on