Brand Experience Associate

Abercrombie & Fitch Co.; Gretna (NE); On-site; USD 16,531 - 22,041; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to elevate the in-store experience in Gretna, Nebraska. You will engage customers with care, answer questions, and help shoppers find products while keeping the store well presented and welcoming.

You will assist with replenishment, handle cash wrap duties, and support online orders and seamless omni‑channel services to boost customer satisfaction.

Qualifications

• No formal degree required.
• Retail or customer service experience preferred.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges promptly with a friendly checkout.
• Online Orders: Support omni‑channel experiences like Save the Sale, In‑Store Pick‑Up, and ship‑from‑store orders.

Skills

Customer service

Communication

Sales support

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to elevate the in-store experience in Gretna, Nebraska. You will engage customers with care, answer questions, and help shoppers find products while keeping the store well presented and welcoming.

You will assist with replenishment, handle cash wrap duties, and support online orders and seamless omni‑channel services to boost customer satisfaction.