Brand Experience Ambassador - Part-Time

Rothys; Walnut Creek (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s in Walnut Creek, CA is seeking a Retail Ambassador to deliver exceptional customer experiences on the sales floor. You will focus on creating meaningful connections, driving sales through service, and upholding our inclusive store culture while assisting with limited operational tasks.

This part-time role requires 16 hours per week with peak days Fri-Sun; you’ll wear our gear, embody our values, and help guests find their perfect fit while contributing to a welcoming team.

Qualifications

• 18 years of age or older.
• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Fri, Sat, Sun + Holidays) OR 2 Peak Days (Fri, Sat, Sun + Holidays) + 2 Non-Peak Days (Mon–Thu)

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Customer service

Communication skills

Sales-oriented

Team player

Job description

Rothy’s in Walnut Creek, CA is seeking a Retail Ambassador to deliver exceptional customer experiences on the sales floor. You will focus on creating meaningful connections, driving sales through service, and upholding our inclusive store culture while assisting with limited operational tasks.

This part-time role requires 16 hours per week with peak days Fri-Sun; you’ll wear our gear, embody our values, and help guests find their perfect fit while contributing to a welcoming team.