Part-Time Brand Experience Ambassador

Rothy's; Walnut Creek (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s is seeking a Retail Ambassador for our Walnut Creek store to deliver exceptional customer experiences on the sales floor. You’ll embody our values, drive sales through service, and help maintain a welcoming, inclusive store culture.

You’ll build relationships with customers through product knowledge and clienteling, assist with limited operations, and collaborate with the team to ensure a smooth, positive shopping experience.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Customer service

Retail sales

Communication

Team player

Job description

Rothy’s is seeking a Retail Ambassador for our Walnut Creek store to deliver exceptional customer experiences on the sales floor. You’ll embody our values, drive sales through service, and help maintain a welcoming, inclusive store culture.

You’ll build relationships with customers through product knowledge and clienteling, assist with limited operations, and collaborate with the team to ensure a smooth, positive shopping experience.